The COMPANY DSAM Consulting SA created this website with the sole purpose of serving its customers. The Spitikoproject (by DSAM Consulting SA) website is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information, which will be kept by us, regarding the processing of your order. The processing of personal data is done in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain areas, the current Greek law on the protection of personal data, as well as on the protection of personal data and privacy in electronic communications (Law 3471/2006, as applicable), including the decisions of the Hellenic Data Protection Authority (HDPA). The company is aligned with the GDPR framework.
Personal data are information that identifies you directly or indirectly. Indirectly, it means combined with other information, such as your name, postal address, email address and telephone number, or a unique device identification number.
The information provided voluntarily by the users of the website concerned is used by DSAM Consulting SA in order for its users to have a direct and substantial communication with the store, receive replies to specific enquiries they make and, lastly, have their orders served and executed. The information collected by DSAM Consulting SA through the website is intended to measure its traffic number, determine customer requirements for more products and facilitate transactions with the company. DSAM Consulting SA does not distribute to any other organisation or partner not affiliated with DSAM Consulting SA the email addresses or any other information concerning its users and customers, except to direct partners in the order service process.
DSAM Consulting SA designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product or products, register on our website and/or send an email to [email protected] or [email protected]
Use of Information. DSAM Consulting SA collects five types of information about users: (1) information that the user gives us when registering as a customer; (2) information that the user gives us in order for DSAM Consulting SA to process the user’s order; (3) information that the user gives us when participating in competitions that take place from time to time; (4) information that the user gives us for the activation of telephony and internet services; (5) information that the user gives us when connecting through another platform (ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked to provide your name, address, postal code of your area, email address, phone number, credit card details, and method of payment of the order. Additionally, you may be asked for more specific information, such as shipping/delivery details of an order, invoicing details or details about an offer you have requested. DSAM Consulting SA makes use of the information you give us upon sending the form electronically, in order for us to contact you for (i) the delivery of the order on site; (ii) confirmation and identification of the customer where required; (iii) new or alternative products offered by Spitikoproject; (iv) special offers of Spitikoproject; (v) activation of telephony or internet service; (vi) receipt of gifts after a lottery. You can choose whether or not you want to receive such communications from DSAM Consulting SA/Spitikoproject by sending your request via e-mail to [email protected] or [email protected]
Use of customer data for advertising purposes. To continuously improve and enhance our services, we may send you email marketing messages related to our business, in which you may be interested. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. Sending SMS to the mobile phone number, which you have provided to us when you placed an order, is intended to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising/promotional material via SMS. – Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers, we may use the email address we received from you, as part of our existing customer relationship, to provide you with marketing materials related to similar products or services that you have previously requested, used or in which you may be interested. You may, however, object to such use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.
Legal obligations and legal defence. We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a criminal offence, preventing loss, fraud, or any other misuse of our services and information systems. We may also use your personal data for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, property or those of others.
The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given, in accordance with applicable local law. If we notice that a child’s personal data have been collected by mistake, we will delete these data without undue delay.
In some cases, we may process specific categories of personal data about you (“sensitive data”). Sensitive data means personal data that reveal racial or ethnic origin, political views, religious or philosophical beliefs, trade union participation, genetic data, biometric data for the purpose of identifying a natural person, their health or sexual life or sexual orientation. For example, we may process sensitive data that you have made public. We may also process sensitive data, as appropriate, to support, pursue or defend legal claims. We may also process your sensitive data if you have freely given your prior explicit and separate consent, in a specific context for a specific purpose.
DSAM Consulting SA allows its users to rectify, change, supplement or erase data and information submitted to [email protected]. If you choose to erase information, DSAM Consulting SA will act to delete such information from its files immediately. For the protection and safety of the user, DSAM Consulting SA will try to make sure that the person making the changes is indeed the same person with the user. To access, change or erase your personal data, report problems regarding the operation of the website or to ask any question contact DSAM Consulting SA via www.spitikoproject.com or via e-mail at [email protected] and [email protected]. The change to or correction of your personal data can also be done through the registration page of Spitikoproject. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website also depends on you.